Privacy Policy
M&J's Mobile Mechanics ("the Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.
By scheduling service, submitting a service request, checking the agreement box, or signing electronically, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
To provide our services, we may collect the following information:
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Name
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Phone number
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Email address
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Service address
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Vehicle information (year, make, model, VIN, mileage, license plate, etc.)
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Service request details
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Photos of the vehicle when necessary for documentation
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Payment and invoice information
We collect only the information necessary to provide our services and maintain accurate business records.
2. How We Use Your Information
Your information may be used to:
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Schedule appointments
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Diagnose and perform repairs
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Communicate regarding your service
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Create estimates, invoices, and receipts
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Maintain customer service records
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Process payments
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Comply with tax, legal, and accounting requirements
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Improve our services and customer experience
3. Information Sharing
M&J's Mobile Mechanics does not sell, rent, or trade your personal information.
Your information may only be shared:
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With trusted service providers when necessary to process payments or operate our business;
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When required by law, court order, or legal process; or
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With your permission.
4. Data Security
We take reasonable steps to protect your information using secure platforms, password-protected accounts, and limited access to customer records.
Although we strive to protect your information, no method of electronic storage or internet transmission is completely secure, and absolute security cannot be guaranteed.
5. Data Retention
Customer records, invoices, receipts, and service history are retained for as long as reasonably necessary to operate our business and comply with applicable tax and legal recordkeeping requirements.
When records are no longer needed, they may be securely deleted or destroyed.
6. Your Rights
You may request to:
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Review the personal information we maintain about you;
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Correct inaccurate information;
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Update your contact information; or
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Request deletion of your personal information where permitted by applicable law.
Certain records may be retained when required by law or for legitimate business purposes.
7. Website & Online Forms
Information submitted through our website, online scheduling forms, or other digital platforms is used solely for providing requested services and communicating with customers.
Our website may use basic cookies or analytics to improve website performance and user experience.
8. Changes to This Policy
M&J's Mobile Mechanics may update this Privacy Policy from time to time.
The most current version will always be posted on our website and will become effective upon publication.
9. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
M&J's Mobile Mechanics
📧 Email: mandj.mechanics@gmail.com
📞 Phone: (443)-302-9598
🌐 Website: Mandjmobile.com